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Customer Service Representative with

pracodawca: Amway Business Centre Europe
miejsce pracy: Kraków
dodano: 0000-00-00
Oferta pochodzi z serwisu

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Opis:
Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.
Currently we are looking for a person for the position of:
Customer Service Representative with German
Key activities
  • Enters, corrects, updates in computer system AS400 data based on the received documents such as:
    • applications (originals, mails, faxes)
    • resignations (based on the copy of)
    • orders – received by mails and fax
    • changes of customers’ data
    • reactivation
    • renewals
    • other necessary for the database accuracy
  • Enters into computer system finance documents as required by other departments
  • Ensures service level adherence and achieving key performance indicator targets
  • Collaborates with other departments and foreign offices

Key Qualifications required
  • Good knowledge of English and German
  • Knowledge of other European language would be an asset
  • Bachelor or Master University degree
  • Strong interpersonal and communication skills
  • Flexibility and ability to manage pressure and time work
  • Customer oriented and focused
  • Good PC & keyboard skills
What we offer
  • The opportunity to work in a multicultural company
  • Attractive salary
  • Benefit package
  • Supportive international team environment
How to apply

If you are interested in this job, please send your application via "Apply" button.

The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."