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Digital Services Analyst

pracodawca: Amway Business Centre Europe
miejsce pracy: Kraków
dodano: 0000-00-00
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Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.
Currently we are looking for a person for the position of:
Digital Services Analyst
Key activities
  • Serve as subject matter expert for digital solutions (current web, future web, mobile apps, key digital platforms)
  • Work closely with IT on all digital initiatives requiring software development/ IT infrastructure/IT support
  • Serving as contact point / 3rd level support for Online Issues on transactional sites and other online and mobile assets for local departments
  • Support with collecting requirements / business analysis for different kinds of digital / IT projects
  • Support of solution testing, user acceptance tests, bug fixes and new functionalities in alignment with IT (on transactional sites)
  • Support functional review and feature-set administration of EIA transactional sites
  • Manage projects related to digital experience (supporting development and implementation of new online and mobile assets, as well as change requests for existing ones)
  • Execute User Acceptance Tests for respective markets of Subject Matter Expertise for Bugfixes and New Functionalities
  • Identify duplicate and impacting functional requirements originating from sub-regions and help moderate the development of cross-regional solutions
  • Provide Post-Implementation support to business units in sub-regions for digital platforms
  • Utilize data from online and offline sources to inform the strategic direction of Amway digital initiatives
  • Perform analyses and provide interpretation, guidance and strong recommendations to aid decision making and inform business planning
  • Stay current on digital marketing and ecommerce trends, research and evaluate market opportunities and customer behavior to increase online revenue contribution and customer satisfaction
Key Qualifications required
  • 3 years digital / technical experience / Digital Native ideally experience in digital department of international company
  • Project Management Skills
  • Experience in Business Analysis and Strong Business Process orientation
  • Strong understanding of and experience with eBusiness (eCommerce processes, Content Management, SEO, CXP/UX/UI/Usability, Web Analytics and similar)
  • Experience with Adobe Digital platforms is a strong benefit
  • Understanding of technical procedures such as UAT, Deployment, SLA, staging and production systems etc. .
  • Ability to work in a sometimes highly technical environment, and ability to learn new technologies quickly
  • Experience with and understanding of business and functional requirements including ability to document for technical teams
  • Experience in dealing with technical Agencies
  • Highly dynamic person with track record of delivering results and making change happen
  • Understanding of UX/UI principles
  • Good working Knowledge of Microsoft Office package
  • Ability to work under pressure
  • Ability to communicate at all levels
  • Excellent English language skills
  • Excellent communications & presentation skills
What we offer
  • The opportunity to work in a multicultural company
  • Attractive salary
  • Benefit package
  • Supportive international team environment
How to apply

If you are interested in this job, please send your application via "Apply" button.

The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."

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