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Service Delivery Manager

pracodawca: ManpowerGroup Sp. z o.o.
miejsce pracy: Kraków
dodano: 2018-01-13
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Our Client is an international Dutch IT company with offices in Ukraine, Macedonia, and Poland. Being on the market for more than 10 years already it is opening new office in Cracow for a new long-lasting project for a world-leading supplier of online and in-venue based sports betting and gaming solutions.


  • Assurance quality of the implementation and deployment;
  • Assurance security, capacity and performance of delivered applications and services
  • Planning, implementation and evolution of technical processes;
  • Adherence to development best practice, notably around CI / CD and Quality Engineering standards;
  • Ensuring all services have agreed on levels of test coverage;
  • Providing supportability of the applications and services;
  • Provision of 3rd line support;
  • Line management of a medium to large development team composed of a minimum of 3-4 streams including Software Engineers, Senior Software Engineers and Development Leads;
  • Supporting recruitment of technical staff onto the team;
  • Definition, implementation and evolution of development team technical process;
  • Identification and support of the training needs of the team;
  • Provision of technical input into Project Management, notably to support the management of the Backlog, including Problems raised via Operations;
  • Motivating and driving the team with technical leadership and vision;
  • Working with Project Management to qualify development demand and ensure based on business cases and product definitions;
  • Scheduling and support for patch releases;


  • 8 years of commercial hands-on software development experience;
  • 6 years" experience managing highly technical teams;
  • Good managerial and leadership skills;
  • Proven accountability for delivering technical components of both major IT or commercial projects and ongoing "BAU" programmes;
  • Experience in contributing to and influencing company strategic planning or responsibility for departmental strategy;
  • Proven presentation skills;
  • Excellent verbal and written communication skills;
  • 5 years' hands-on experience in designing and developing applications using Java EE platforms, using UNIX / Linux;
  • Object Oriented analysis and design using common design patterns;
  • Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management et.c);
  • Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate etc.);
  • Experience in developing web applications using at least one popular web framework (JSF, Drupal, GWT, Spring MVC etc.);
  • Demonstrable experience with TDD and/or BDD;
  • Some experience in Akka, Kafka, Scala and Cassandra;
  • Extensive experience in Docker, Ansible, Maven, Jenkins, Sonar and Git (BitBucket);

Additional Requirements:

  • Hands-on experience in developing microservices using at least one popular framework (Netflix OSS, Spring Cloud, Play etc.);
  • Experience in Domain Driven Design, the actor model, event-sourcing and CQRS;
  • Knowledge of Python (maybe PHP) and PostgreSQL or MySQL;
  • Having worked on major eCommerce or any significant widely distributed;


  • B2B contract, paid leaves and sick leaves;
  • Trainings in Lviv and in London;
  • Long-lasting project in new technologies;
  • Friendly and highly professional teams;
  • Multinational, stable company with open communication;
  • Possibility to fulfil ambitions and develop career path;
  • Paid English classes;
  • Competitive salary and compensation package;