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Asystent sprzedaży

pracodawca: Total Polska Sp. z o.o.
miejsce pracy: Ścinawa
dodano: 2012-02-07
Oferta pochodzi z serwisu

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PURPOSE OF JOB

Assistance to sales of bitumen from Terminals in Scinawa and Szczecin, directly from the refinery - across Polish, intra-Community supplies and exports.

FRAMEWORK FOR ACTION

Bitumen Sales Assistant works closely with the sales team including Regional Sales Managers and transport Coordinator, Department of Operations, Laboratory by organizing the necessary conditions for proper customer service in the sale of both the sale of bitumen in Scinawa Terminal and directly from the refinery. Actions taken by a person in this position are to receive orders flowing in from customers of Total Bitumen.

JOB DESCRIPTION

Bitumen Sales Assistant is responsible for carrying out the work in the sales departement, which includes communication with the customer, support the sales process, complaints and any other form of communication with the customer in the field as indicated below.

RESPONSIBILITIES AND ACTIVITIES:

  • accepting orders for delivery from customers and keeping their registration - in accordance with the relevant operational procedures and instructions associated with this (see the procedure for taking orders, direct delivery to the customer, etc.)
  • cooperation and contact with Key Account Managers:
    • Informing about the payment status of the customer
  • completing orders from customers, control and supervision over the quantity ordered and sold (close cooperation in this field with customers)
  • close cooperation with the coordinator of logistics for the transfer of data on planned loadings, dates and time of delivery to the customer
  • close cooperation with the Operation department
  • support of SAP (receives, orders, reports, etc.)
  • preparation and issuance of transport documents

EXPECTATIONS

  • respecting standards and procedures of Total Polska and the procedures and instructions related to the sales process
  • follow the general provisions relating to the issuance of the financial rules and reporting documents and the protection of personal data
  • adherence to discipline and to respect the official instructions of superiors
  • compliance with internal safety regulations, internal rules of safety in Total Polska (HSEQ) and the safety treatment of customers, business, and her/his own as a priority
  • compliance with company secrets in the field of production technology and commercial transactions
  • kindness in relationships with customers, both internal and external

KNOWLEDGE, SKILLS AND EXPERIENCE

  • polite
  • freedom of establishing contact with customers
  • negotiation skills
  • very good interpersonal skills and teamwork
  • accuracy in taking action
  • ability to make decisions
  • ability to focus on tasks and their timely implementation
  • problem-solving skills and creativity
  • ability to work under stress
  • internal discipline and good time management
  • knowledge of basic principles and terminology of trade
  • ability to use computer systems and rapid learning in this field
  • knowledge of MS Office programs including MS Power Point
  • availability, including on-call shifts and coordinate changes
  • driving license

EDUCATION / QUALIFICATIONS:

  • Higher - MA

ADDITIONAL INFORMATION:

An employee on this position must be aware that having direct contact with the customer means representing Total Polska.

FORM OF EMPLOYMENT:

  • fixed term contract

WE OFFER:

  • lots of interesting works in friendly atmosphere
  • rich bundle of social benefits
  • attractive salary



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