Responsibilities Delivering exceptional level of service to our French customer accounts involving several key responsibilities that include: Assisting in the order management process Corresponding with internal/external resources via phone, fax and email Understanding our customers’ needs and expectations Following business rules and procedures Working in a team environment Requirements for the position: Fluency in spoken and written French English on an intermediate level Be customer service oriented Possess strong interpersonal and organizational skills Capability to work in an IT driven environment We offer: The opportunity to work in a multinational and multicultural company, stable employment, high standards of work, attractive salary, private healthcare service, social fund, modern office placed in the center of Krakow, friendly and dynamic work environment, career development within global structure.